Terms & Conditions
Participant Agreement
By booking a tour with us, you confirm that you understand and agree to the following:
- All riders are required to sign a waiver and declaration form before participating.
- A valid motorcycle licence is essential and must be shown at check-in.
- You acknowledge that motorcycle riding carries inherent risks and accept personal responsibility for your safety.
- You must be capable of safely handling a motorcycle in off-road conditions.
- It’s your responsibility to remain in control at all times and to follow road rules and regulations.
- You must bring your own safety gear—helmet, gloves, boots, etc. Riders with unsafe or unsuitable gear may not be allowed to participate.
- Riding under the influence of alcohol or drugs is strictly prohibited.
- Any accidents or incidents must be reported to us immediately.
- We recommend arranging your own accident and/or travel insurance, as you’re responsible for your own coverage.
- Unless otherwise requested, we may use photos or videos captured during your ride for future marketing.
Payment Terms
By booking a tour with us, you confirm that you understand and agree to the following:
- A non-refundable deposit is required at the time of booking to secure your place.
- The remaining balance is payable in instalments, typically with one payment due around 60 days prior to departure and the final payment due approximately 30 days prior to departure.
- Specific payment amounts and due dates will be outlined in your individual booking or invoice.
- Payments can be made securely via credit card through our website or on the day, or by bank transfer
- Failure to make payment by the specified dates may result in cancellation of your booking and forfeiture of the deposit.
Payment Options
- Bank Transfer
- BSB and account details will be provided on your invoice.
- Please include your name or booking reference in the payment description to ensure it’s correctly allocated.
- Credit Card (Visa / Mastercard)
- Payments can be made securely via our website.
- A 1.25% surcharge applies to all credit card transactions.
Cancellations & Refund Policy
- Cancellations made more than 90 days before your tour: full refund minus deposit
- Cancellations within 90 days: partial refund (15%–75% based on notice given)
- Cancellations within 7 days: no refund
- No refunds for early departure due to injury
- In the rare case we must cancel or postpone a tour due to weather or safety concerns, you’ll receive a full refund or the option to reschedule
Contact Us
- Have questions or ready to book?
- Email: info@otwayadventuremotorcycles.com.au
- Phone: Ryan 0408 765 400
- Contact Us.